Camping Holiday Information

Booking Procedure

Booking your holiday with French Freedom Holidays could not be simpler. One simple call to our reservations team will ensure that all of your requirements are met. We will take care of every detail, from the accommodation to the ferry crossing you require.
To book, all you need is an idea of where you wish to holiday; your preferred ferry route and the passenger and vehicle details.

All bookings are subject to our Terms & Conditions.

If you are not sure, our experienced staff will be able to guide you to a holiday that will suit your party. The booking procedure takes around 10 minutes to complete including ferry reservations. A deposit of £150 plus any insurance premiums will be due at the time of reservation. The balance of the holiday cost is due 10 weeks prior to departure.

Linen Service

All our mobile homes are equipped with pillows and duvets for all the occupants. For a small extra charge we are able to offer a beds made on arrival service which will include sheets, pillow cases and duvet covers. The cost of this service is £10 per single bed and £14 per double bed.

BBQ's

With all French Freedom accommodation, you have the option of hiring a large gas barbecue (with the exception of Lou Pignada). The gas is included in the price of £14 for up to 7 days and £20 for up to 14 days. You should be aware that we do not supply barbecue tools.

Accidental Damage Waiver

To ensure a trouble free time we have introduced an accidental damage waiver insurance, for a small fee of £15 per booking we will absorb the cost of accidental breakages up to the first £300. By subscribing to this you will avoid the need to pay a £100 deposit on arrival at your campsite. Please note you will still be required to pay a £30 cleaning deposit on arrival.

Welcome Pack

We consider it a nice touch to welcome you with a complimentary pack containing a bottle of wine, bread, a small supply of coffee, tea, sugar, milk (or whitener) and a beach ball.

Infants

For our customers with little ones in their family we are able to provide baby packs comprising of highchair, cot and baby bath 'free of charge'. These must be reserved at the time of booking and are subject to availability. Our office can advise on availability at the time of booking.

Arrivals & Departures

Official check in time is after 4pm. If you arrive on site between 4 - 6pm our courier reception areas will be staffed. Subject to arrangement with the on site courier, if you arrive early and your accommodation is ready, you are welcome to occupy it immediately. Between 6 - 11pm our couriers whereabouts will be clearly stated at reception and they will assist you to your accommodation. If you arrive after 11pm our courier reception will be unmanned, however details of where to find your accommodation will be left in an envelope marked with your name with the keys inside.

Upon arrival you will need to provide the courier with your accommodation voucher, they will then complete the arrivals deposit form. You will need to provide a £30 deposit for cleaning. If you have not booked the accidental damage waiver (see left) you will also need to provide a damage deposit of £100. We ask that deposits are paid by completion of a debit/credit card authority or by cheque supported by a valid bankers card. Cash deposits are not acceptable. With the paperwork formalities out of the way, our courier will show you into the accommodation demonstrating any equipment you may be unfamiliar with. It is important that should you be unhappy with any aspect of your accommodation, you should bring it to our attention immediately so as to afford us the opportunity to rectify matters.

On departure day, you are politely requested to vacate your accommodation by 10am. Later departures may be available by liasing with your courier. At the end of your stay your deposit cheque/ authority will be destroyed upon inspection of the accommodation.